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The Infrastructure Engineer will build internal tools and features to enhance the Files.com product, focusing on scalability and efficiency. Responsibilities include leading project prototypes, resolving issues, and participating in on-call rotations to manage server challenges.
As a UI/UX Designer, you will be responsible for creating interaction design solutions, gathering user requirements, designing user journeys, creating prototypes and wireframes, and resolving design-related issues. You should have strong experience in design tools like Figma or Adobe XD, proficiency in web development including HTML, JS, and CSS, and a strong portfolio of design projects.
As a Back End Ruby Engineer at Files.com, you will develop and enhance features for a SaaS platform that enables secure file transfer and management. Responsibilities include building scalable systems, implementing new technologies like OAuth and SAML, improving API documentation, and developing tools for file synchronization and versioning.
As a Front End Engineer at Files.com, you will build cutting-edge features for our file transfer platform, focusing on client-facing web applications using React. Responsibilities include implementing SSO, improving API documentation, and enhancing security and performance. You will also work with advanced tools and technologies such as Elasticsearch and Git for file versioning.
The Senior Account Executive at Files.com focuses on acquiring new B2B customers by selling SaaS packages, conducting product demos, and collaborating with Sales Engineers and the SDR team for solutions to customer needs. The role requires strong communication and a proven track record of achieving sales quotas.
The Senior Account Executive at Files.com is primarily responsible for acquiring new customers through selling SaaS subscription packages. Responsibilities include conducting demos, managing sales presentations, and collaborating with Sales Engineers and Customer Success to develop tailored solutions for client needs.
Files.com seeks IT professionals with a background as System Administrators or IT Managers ready to transition into sales as Account Executives. You will leverage technical skills to sell the SaaS platform, conduct demos, and work with the SDR team. Extensive training will be provided to help you succeed in sales.
As a Technical Trainer, you will design and deliver training sessions focused on integrations, automations, and the technical capabilities of Files.com. Your responsibilities include developing training programs, leading webinars, creating educational materials, and continuously updating content to address customer needs.
As a Success Architect, you will be responsible for mastering the technical features of Files.com and working with clients to ensure they are getting the maximum value from their investment. You will build relationships with key clients, understand their usage, and provide training on underutilized features. This role is not involved in sales or negotiation with clients.
The Account Manager at Files.com focuses on farming the client base through B2B software sales. Responsibilities include pursuing upsell opportunities, selling SaaS subscriptions, conducting demos, and strengthening client relationships. The role requires a consultative sales approach and collaboration with technical teams to meet customer needs.
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