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Leads a customer-facing Delivery team while owning at least one industrial customer account. Responsibilities include managing multi-site adoption, executive business reviews, technical solution direction, customer training, value measurement, resource coordination, renewal and expansion support, and employee development. The role requires industrial process and optimization expertise, strong executive communication, people management, and 20–25% travel. Remote work is available within the United States.

Own full-cycle global recruiting across technical, go-to-market, and corporate functions. Partner with hiring managers and senior leaders on structured interviews, sourcing, prioritization, and hiring enablement. Manage recruiting metrics and reporting in Greenhouse, improve processes and workflows, strengthen employer brand, and deliver an excellent candidate experience. The role focuses on hiring for niche industrial software, AI/ML, and process engineering positions in a fast-growing company.

Own the success and long-term health of cement-industry customer accounts. Lead account cadence, stakeholder relationships, project scoping, delivery coordination, commissioning, risk mitigation, and value realization. Partner with cross-functional teams to maintain deployed solutions, identify expansion opportunities, communicate with operators and executives, and provide customer insights to influence the product roadmap.

Own the success, delivery, retention, and growth of Imubit’s cement-industry customer accounts. Lead project lifecycles from scoping through commissioning, coordinate cross-functional teams, manage risks and milestones, maintain solution value, build relationships from plant operators to executives, and identify account expansion opportunities. The role requires industrial process expertise, customer-facing communication, project leadership, and familiarity with process control, optimization, and industrial AI.

Own customer success for a portfolio of industrial accounts, lead project delivery from scope to commissioning, drive sustainment and value expansion, translate business needs into technical direction, build trust with operations and executives, and coordinate cross-functional delivery teams to grow renewals and revenue.

Owner of customer success for a portfolio of industrial accounts, leading project delivery from scoping to commissioning and sustainment. Drive value realization, risk mitigation, cross-functional coordination, executive communication, and identify expansion opportunities while liaising between customers and product/R&D.