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Monitor daily data intake across API, email, and FTP channels; perform QA to detect inconsistencies or trends; resolve data pipeline issues; document findings and follow procedures; and propose process/product improvements while working shift-based hours.

Serve as a trusted advisor for the MSIGHTS Platform: train and support users, manage support cases, perform data QA and ad hoc analysis, maintain documentation, coordinate with technology teams, and identify improvements to maximize client value and platform adoption.

Manage end-to-end data onboarding, ingestion, mapping, transformation, validation and QA for marketing data. Maintain automated connectors, investigate anomalies, run Agile workflows, collaborate with product and client teams, and drive process improvements and client implementations on the MSIGHTS platform.