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The Senior Sales Operations Analyst enhances sales success through data-driven insights, optimizes sales processes, and supports strategic initiatives. Responsibilities include sales data analysis, process improvement, sales forecasting, CRM management, incentive analysis, cross-functional collaboration, and project management.

The HR Intern will assist the HR department with organizing and maintaining employee records and documents, ensuring compliance with policies, and supporting employee engagement initiatives. Responsibilities include filing, data entry, and administrative tasks to improve HR processes.

The Inbound Call Center Sales Agent uses a consultative sales process to assist potential customers, guiding them to the best product or service and providing answers to inquiries. They maintain knowledge of the product line and are responsible for handling inbound calls efficiently and professionally.

This role involves developing operational strategies to enhance performance and drive profitability. You'll manage call center efficiency through data analytics, establish KPIs for customer experience, and oversee outbound dialing campaigns. Collaboration with IT and sales teams to improve technology and product quality is key, alongside preparing performance reports for senior management.

The Training Facilitator will support learners in understanding training needs, facilitate virtual training for agents, ensure engagement, and develop instructional materials while tracking performance metrics for new hires.