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Lead strategic customer engagements by translating business and AI objectives into Celonis value assessments, proof-of-value projects, demos, business cases, and process improvement solutions. Facilitate value workshops, communicate roadmaps and realized value to executives, manage adoption and expansion, and drive long-term customer partnerships. Collaborate with partners, Services, IT teams, and product development while applying process, industry, analytical, project management, and consulting expertise.

Lead enterprise customer deployments of Celonis self-hosted, containerized solutions on Kubernetes. Analyze architectures, recommend deployment approaches, manage integrations using APIs, extractors, Python, and data pipelines, and guide SSO, LDAP, authentication, and provisioning. Support federal deployments, security and compliance activities, documentation, platform optimization, and customer adoption. Collaborate with product, security, and engineering teams while communicating technical risks and solutions to executive stakeholders.

Maintain and improve an on-premises Process Mining application, support customer migrations to the Celonis Platform, increase reliability and security, automate development processes, troubleshoot complex issues, mentor teammates, and contribute to an inclusive engineering culture.

Leads AI discovery, technical solutioning, pre-sales demonstrations, hackathons, proof-of-value projects, and post-sales implementation for CPG and retail customers. Builds secure LLM and agentic systems using enterprise data, Process Intelligence, RAG, and guardrails. Advises executives on supply chain, inventory, fulfillment, omnichannel, sustainability, and retail transformation while developing ROI cases, guiding adoption, and driving measurable value realization.

Manage end-to-end knowledge management projects to make company knowledge AI-ready: design KM strategy, apply prompt engineering, implement governance and metadata schemas, optimize repositories like Confluence, collaborate cross-functionally, and monitor performance to ensure high-quality data for LLM-driven discovery.

Supports three technical executives with calendar management, expense reporting, travel coordination, meeting logistics, document and presentation preparation, executive communications, internal event organization, and customer or executive meeting support. The role also independently manages ad hoc projects, prioritizes competing tasks across time zones, and provides structure in a fast-paced global technology environment. The position is based in Raleigh with 10% potential travel.

Celonis seeks a Client Value Partner to lead strategic projects in global banking, utilizing deep expertise in Capital Markets and strategy consulting to drive transformation using Celonis' Process Intelligence.

Lead technical deployments of Celonis containerized solutions in customer environments. Analyze architectures, design integrations (APIs, data ingestion), implement IaC and Kubernetes-based deployments, advise on authentication/user provisioning, remove technical barriers to adoption, and collaborate with product teams to promote reusable platform solutions.

You will manage strategic relationships with public sector and defense accounts, driving sales and building partnerships using a consultative sales approach.

Lead and grow a product management organization to define the Data Core vision and roadmap: data ingestion, transformation, storage, semantic modeling, and infrastructure that power process mining, analytics, and AI use cases. Partner with engineering, data science, and GTM teams to deliver scalable, secure, compliant enterprise data services and drive alignment on priorities, performance, and release timelines.