The Operations Support Analyst at Allwyn will manage and prioritize escalated incidents, ensuring swift resolutions to minimize business impact. The role requires effective communication with internal and external stakeholders, coordination with vendors, and adherence to ITIL processes. The individual will also analyze incidents, develop solutions, and maintain service delivery documentation.

The Associate Key Account Manager is responsible for planning and coordinating account plans to exceed sales targets. Key duties include managing retailer relationships, executing sales strategies, analyzing performance data, and building strategic relationships with stakeholders.