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The Account Director is responsible for managing client relationships and ensuring client satisfaction throughout the lifecycle of the account. Key responsibilities include maintaining account information, developing effective sales strategies, achieving sales targets, collaborating with various departments, and promoting BlackLine's products and services to clients.

The Senior Implementation Consultant will serve as a project manager and functional design lead, guiding clients through the implementation of BlackLine software. The role involves leading discovery, design, and deployment of projects aimed at streamlining financial processes, maintaining customer relationships, identifying automation opportunities, and collaborating with cross-functional teams.

The Customer Success Manager partners with Lead Account Managers to enhance customer experiences through process optimization and digital transformation strategies, leveraging BlackLine's software. They ensure effective platform setup, facilitate training for system administrators and end-users, and guide customers on their digital transformation journeys by designing tailored roadmaps and innovative solutions.