Gather and document business requirements, collaborate with insurance carrier stakeholders, define scope decisions, and translate requirements into technical specifications for engineering implementation. Organize complex product configuration datasets and support data-driven solutions during a six-month implementation engagement.

Leads the Insurance Product Configuration and Enrollment Platform Core, managing engineering managers and 20–30 engineers. Owns technical vision, distributed systems architecture, delivery commitments, operational excellence, testing strategy, partner implementations, and cross-team interfaces. Develops engineering leaders, manages hiring and vendors, and drives adoption of AI-augmented development tools and practices. Ensures scalable, secure, reliable platform services while balancing contractual delivery dates with long-term platform maintainability.