Top Tech Jobs & Startup Jobs

Lead cross-functional delivery of immersive VR training products spanning Unity clients, backend services, hardware, and QA. Create program plans, timelines, risk mitigations, and status reporting. Partner with engineering, product, design, and QA to translate requirements, remove blockers, and align stakeholders to ensure on-time delivery and execution discipline across the VR pillar.

Lead Axon's global brand and creative organization, setting brand strategy, creative vision, and campaign execution. Manage and develop multidisciplinary teams (design, video, production), partner with senior leaders, and build scalable processes to drive awareness, engagement, and measurable business impact.

Own strategic day-to-day relationship with an enterprise customer, delivering technical expertise, tier-2 support, and project management for deployments. Lead presentations, coordinate integrators, remove obstacles, produce technical documentation, and relay customer feedback to influence product roadmaps. Ensure customer satisfaction and confidence in high-pressure situations.

Provide Tier-2+ technical support for the Axon 911 SaaS platform: troubleshoot platform, networking, and VoIP issues; monitor system performance; manage escalations; document bugs and create knowledge-base content; collaborate with engineering and customer teams to ensure reliability and SLA adherence.

Field quota-carrying account manager selling Axon SaaS and hardware to large law enforcement and public safety agencies in Brazil. Build senior relationships, develop account strategies, forecast, drive revenue growth, coordinate specialists, provide product demos/training, manage budgets, and track opportunities in CRM.

Provide Tier-2/Tier-3 technical support for the Axon 911 SaaS platform: troubleshoot incidents, diagnose network/VoIP issues, monitor performance, escalate and collaborate with engineering, improve monitoring and support workflows, and maintain knowledge-base documentation.

Provide Tier-2+ technical support for the Axon 911 SaaS platform: troubleshoot system, network, and VoIP issues; use monitoring/observability tools to identify incidents; document and escalate bugs; collaborate with engineering, QA, product, and customer success; improve monitoring, support processes, and CRM workflows; and create knowledge base articles to enhance support and reliability.

As a Senior Product Manager at Axon, you'll lead software product definition and delivery, collaborating across teams to create innovative solutions for public safety agencies.

Own full sales cycle for small-city law enforcement agencies (16–40 officers): prospect, demo, close, manage renewals and upsells, maintain pipeline in Salesforce, and travel to client sites (up to 20%). Quota-carrying with commission upside.

Lead and develop a distributed Customer Success team across Commonwealth territories to drive adoption, retention, and growth. Own QBR excellence, success plans, executive relationships, and complex escalations. Partner cross-functionally with Sales, Professional Services, Support, Product, Marketing, and CS Ops to deliver outcomes. Hire, coach, and manage performance while traveling regularly to customer sites and regional hubs.