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Support enterprise customer implementations across Fusus and other Axon products. Lead discovery sessions, gather requirements, document workflows and user stories, collaborate with project, architecture, product, and engineering teams, configure software solutions, evaluate trade-offs, conduct user acceptance testing, and deliver customer training to drive adoption and measurable outcomes.

Integrate, deploy, configure, and troubleshoot cloud-based 911 unified communications systems. Maintain PBX and UC solutions, onboard customers, create technical documentation, and provide support and training. Collaborate with Operations, Engineering, Sales, Product, and executive stakeholders to deliver highly available VoIP and real-time communication infrastructure. Apply expertise in SIP, SDP, RTP, WebRTC, networking, Linux, cloud environments, security, and authentication to support resilient emergency communications services.

Integrate, deploy, configure, and troubleshoot highly available cloud-based 911 unified communications and VoIP systems. Responsibilities include PBX and UC solution deployment, customer onboarding, technical documentation, customized communications solutions, Operations team support and training, and collaboration with Engineering, Sales, Product, and Operations. The role requires expertise in VoIP protocols, networking, Linux, AWS, security, and cloud infrastructure.

Support enterprise customer implementations across Fusus and other Axon products. Lead discovery, gather requirements, document workflows and user stories, collaborate with project, architecture, product, and technical teams, configure software solutions, evaluate trade-offs, conduct user acceptance testing, and create training and enablement materials. Build customer relationships and drive adoption, alignment, and measurable outcomes across complex, multi-stakeholder environments.

Integrate, deploy, configure, and troubleshoot highly available cloud-based 911 unified communications and VoIP systems. Responsibilities include PBX and UC solution implementation, customer onboarding, technical documentation, customized communication solutions, operations-team training, and cross-functional coordination. The role requires expertise in VoIP architecture, SIP-based protocols, networking, Linux, cloud infrastructure, and security for reliable emergency communications platforms.

Support enterprise customer implementations across Fusus and other Axon products. Lead discovery sessions, gather requirements, document workflows and user stories, support solution configuration, evaluate trade-offs, conduct User Acceptance Testing, and develop customer training and enablement. Collaborate with project managers, solution architects, product teams, and customers to deliver scalable solutions, improve adoption, and achieve measurable outcomes.

Integrate, deploy, configure, and troubleshoot a highly available cloud-based 911 unified communications platform. Responsibilities include VoIP and PBX integration, customer onboarding, solution documentation, technical support, operations training, and collaboration with Engineering, Operations, Sales, Product, and executive stakeholders. The role requires expertise in open-source VoIP systems, SIP-based protocols, networking, Linux, cloud infrastructure, and secure, resilient real-time communications.

Support enterprise customer implementations across Fusus and other Axon products. Lead discovery, gather requirements, document workflows and user stories, configure solutions, evaluate trade-offs, conduct user acceptance testing, and develop training materials. Collaborate with project managers, architects, product teams, and customers to deliver scalable solutions, drive adoption, and achieve measurable outcomes.

Owns customer outcomes for strategic public safety accounts through onsite technical delivery and operational transformation. Builds and deploys AI agents, workflows, automations, integrations, and data pipelines on Axon’s platform; configures and extends public safety systems; troubleshoots production issues; drives adoption and measures mission outcomes. Partners with agency leadership, Product, Engineering, Sales, Support, and Services while ensuring CJIS compliance, privacy, and evidence integrity.

Build and ship mission-critical iOS applications for Axon’s mobile products. Responsibilities include mobile architecture, design reviews, UI implementation, cloud-service integration, testing, lifecycle ownership, post-launch support, process improvement, and mentoring engineers. The role requires collaboration with Product, Design, and Engineering teams while delivering reliable applications for phones and tablets using modern iOS technologies.