Top Tech Jobs & Startup Jobs

The Dispute Resolution Specialist investigates and resolves customer and merchant disputes, manages escalations, and prepares detailed reports for external parties, ensuring fair outcomes.

The GTM Strategy & Operations Lead will drive strategy, planning, and execution to fuel growth in Canada, collaborating with various teams to capture opportunities and expand market share.

Lead and coach a team of content specialists for Afterpay. Develop strategies for support documentation, manage content processes, and collaborate cross-functionally to improve self-service and case-handling efficiency.

The Senior Industry Partnerships and Events Manager will oversee industry partner relationships, execute sponsorships and events, and manage strategic communications to enhance Afterpay's brand positioning and engagement with merchants.

The Customer Service Group Lead is responsible for managing the Consumer Experience function, ensuring inbound contact resolution, coaching team leaders, and improving customer satisfaction and operational efficiency.

The Customer Service Group Lead oversees the Merchant Experience function, ensuring quality service delivery, managing operations, driving process improvements, and maintaining stakeholder relationships for successful customer interactions.

Lead the Customer Service Consumer Experience function, ensuring service delivery while managing product changes and team performance. Focus on customer satisfaction and operational excellence, collaborating with internal teams and external partners.

The Strategic Sales Account Executive will drive revenue for Cash App by managing relationships with mid-sized brands, leading negotiations, maintaining sales pipelines, and collaborating with cross-functional teams to optimize partnerships and sales outcomes.

As an Operations Support Officer, you will handle customer inquiries related to collections, provide support to vendors, and resolve complaints while following company policies and regulations.