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As the Senior Manager, Sales Content & Enablement, you will lead the development of Afterpay's merchant value proposition, create sales content, develop narratives, and collaborate with various teams to drive sales success. Your focus will be on empowering sales teams with engaging storytelling and valuable insights to win merchant partners.
Lead and grow programmatic relationships with high priority merchants, ad agencies, and holding companies to meet their objectives with ad tech solutions. Develop media and campaign strategies to exceed client KPIs and optimize marketing spend. Collaborate across teams to ensure campaign success and client satisfaction in a fast-paced environment.
Responsible for leading a global support team within the Afterpay/Clearpay Customer Service team to ensure service delivery obligations are met. Key responsibilities include managing specialized processes, resolving customer issues, and collaborating with internal teams. Qualifications include team leadership in a contact center environment and a proactive and results-focused attitude.
Seeking a strategic Senior Manager for Commercial Sales Strategy focusing on the SMB segment in the APAC region. Responsibilities include developing innovative sales strategies, collaborating with global stakeholders, enhancing sales processes, utilizing data analytics, and driving program success within the SMB segment.
As the Commercial Sales Strategy Manager for the APAC region at Cash App, lead the development and execution of data-driven sales strategies to drive revenue growth across all merchant segments. Collaborate with cross-functional teams to analyze market trends, monitor key KPIs, and influence growth initiatives. Stay informed about industry best practices and technologies for product growth and merchant acquisition.
As the ANZ Vendor Specialist, responsible for liaising with customers, external Debt Collections Agencies, and customer service teams to facilitate collections activity and reduce losses. Ensuring compliance with regulatory requirements and driving performance for collection efficiency. Managing relationships with stakeholders and third-party vendors, coordinating audits and governance meetings, and reporting on collections activities.
Creating and maintaining blended learning programs, translating complex concepts into easy-to-understand content, collaborating with team members, delivering training, creating resources for facilitation, attending SME meetings, focusing on instructional design and facilitation.
The Programmatic Partnerships Manager at Cash App & Afterpay is responsible for leading and growing programmatic relationships with key merchants, ad agencies, and holding companies in ANZ. They will develop media and campaign strategies, optimize budget across digital placements, and drive cross-team collaboration to ensure campaign success. This role involves working in a fast-paced environment and supporting new products/businesses in the advertising landscape.
The Creative Operations Manager at Afterpay & Cash App leads brand projects and programs, overseeing the creative process from brief to delivery. They work closely with creative and cross-functional teams, manage project budgets and timelines, and ensure the highest creative standards are achieved. This role involves collaborating with various teams, onboarding new agencies and vendors, and driving continuous process improvements for content production.
As a Relationship Manager for Afterpay, you will be responsible for growing and expanding strategic partnerships with Mid-Market merchants in Australia, exceeding profitability targets, and leading business development initiatives. You will foster long-term profitable relationships, engage with C-level stakeholders internally and externally, manage a complex portfolio, and drive customer growth strategies.
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