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The Customer Value Manager at Acquia is responsible for developing long-term relationships with CDP customers, ensuring they maximize value from their investment through personalized recommendations and strategic insights. This role requires effective communication, advocacy for customer needs, and collaboration with cross-functional teams to achieve customer retention and satisfaction.
The Associate Collections Analyst will manage collection functions, resolve customer billing concerns, review invoices, and assist in streamlining processes within Revenue Accounting. Responsibilities include analyzing bad debt allowance, maintaining customer communication, and participating in audits.
The Manager, Business Development will lead a team of Outbound Business Development Representatives to achieve revenue goals, improve lead qualification processes, and coach team members. Responsibilities include managing performance metrics, supporting sales strategies, conducting training, and fostering customer relationships to optimize sales performance.
As a Senior Software Engineer, you will create and implement APIs for internal business systems, mentor team members, and contribute to technical requirements and solutions. Your role involves continuous integration practices and participating in code reviews, while working collaboratively with the team.
The Technical Solutions Manager is responsible for managing sales opportunities, evaluating client architectures, collaborating on solutions roadmaps, and creating proposal assets. This role involves working with customers to align business outcomes with technical solutions and optimizing processes across teams.
The Senior Marketing Analyst will be responsible for analyzing marketing data to provide actionable insights that inform marketing strategies. Duties include assessing campaign performance, developing dashboards and reports, supporting marketing optimization, analyzing customer behavior, and maintaining data accuracy across marketing tools.
The Senior OEM Partner Manager will establish and manage relationships with OEM partners, supporting sales and customer success teams while reporting on performance metrics. Responsibilities include processing custom pricing requests, analyzing pipeline generation, overseeing invoicing, and assisting with partner program administration.
As a Technical Account Manager at Acquia, you will advise customers on platform strategies, consult on technical solutions, build strong relationships across multiple/global accounts, and ensure customer satisfaction through effective communication and problem-solving.
The Staff Site Reliability Engineer will design, implement, and maintain CI/CD pipelines, cloud infrastructure, and monitoring solutions. Responsibilities include optimizing deployments, managing scalable infrastructure, and promoting DevOps culture across teams, while ensuring systems are resilient and secure.
The Services Consultant is responsible for providing accurate product information and recommendations, creating a positive customer experience through collaboration, managing multiple customer engagements, and increasing customer knowledge of Acquia's products. They will also ensure timely deliverables and adapt to shifting customer needs.
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