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Leads organizational program performance and oversees RADCo, SCA, and Data Division functions. Directs managers, aligns operations with strategy and funder requirements, establishes data and evaluation frameworks, develops organization-wide training, drives continuous quality improvement, and supports budgeting, reporting, audits, stakeholder engagement, and cross-functional leadership.

Provides full-scope legal representation to tenants in eviction matters, including pleadings, discovery, motions, negotiations, hearings, conferences, and trials. Handles complex litigation while mentoring junior attorneys, fellows, and law clerks. Supports volunteer attorneys, develops training, participates in organizational meetings, maintains case data, and represents the organization in community activities. Requires trauma-informed, client-centered advocacy and collaboration in a fast-paced housing justice environment.

Administers end-to-end payroll and employee benefits for approximately 100 employees using ADP Workforce Now. Responsibilities include payroll processing, reconciliations, deductions, tax and wage compliance support, benefits enrollment, leave coordination, retirement administration, reporting, audits, year-end activities, and employee assistance. The role safeguards confidential information, coordinates with vendors and internal teams, maintains accurate records, and supports California and federal payroll and benefits compliance.

Provides full-scope legal representation to San Francisco tenants facing eviction, including case assessment, research, pleadings, discovery, motions, negotiation, mediation, hearings, and trials. The attorney also provides limited-scope clinic support, maintains case records, collaborates across programs, mentors junior staff, participates in organizational meetings, and supports community and program activities.

Oversee day-to-day operations of the Tenant Right to Counsel Clinic, supervise coordinators and support staff, manage intake and referrals, ensure accurate data and workflow coordination, and oversee pro per legal assistance for tenants facing eviction. The role reviews pleadings, advises staff on legal questions, coordinates attorney coverage and limited-scope representation, supports training and performance management, and ensures legally compliant, trauma-informed, client-centered services.

Supports San Francisco tenants through the Right to Counsel Program by conducting client intake, assessing eligibility, preparing legal documents, coordinating attorney referrals, providing resource referrals, maintaining case files, entering program data, and supporting outreach. The role requires empathetic client service, accurate documentation, collaboration with legal teams, and occasional evening or weekend work in a hybrid environment.