Make outbound calls to prospective and existing customers, promote offers, generate interest, and schedule sales appointments. Build customer relationships, provide accurate product and pricing information, document interactions in CRM tools, follow up on opportunities, and meet sales goals in a fast-paced call center environment.

Manage dealership finance and insurance operations by securing customer financing, presenting protection products, processing vehicle transaction paperwork, ensuring regulatory compliance, verifying insurance and lien details, collecting fees, and supporting dealership profitability. The role also handles credit applications, coordinates with sales and accounting, provides team leadership and training, and supports internet leads and BDC operations.