Acts as the bridge between business stakeholders and IT by discovering requirements, documenting functional specifications and user stories, coordinating project delivery, tracking workstreams, and validating post-launch system outputs. The role supports teams across claims, underwriting, finance, marketing, and operations, using AI tools to accelerate documentation while maintaining stakeholder trust, quality, and attention to data issues.

The Senior Product Business Analyst bridges business stakeholders and IT by discovering requirements, translating business needs into functional specifications and user stories, coordinating delivery, and validating post-launch system quality. The role supports complex, multi-stakeholder projects across insurance functions, tracks workstreams, identifies data or process issues, communicates project status, uses AI tools to accelerate documentation, and mentors junior business analysts.