Provides Tier II technical support for endpoints, Microsoft 365, identity, networking, security controls, collaboration tools, and dealership applications. Troubleshoots escalated incidents using logs and telemetry, administers delegated platforms, supports onboarding and access requests, coaches Tier I technicians, maintains documentation, coordinates vendors, and recommends durable fixes. The role also supports store openings, equipment deployments, inventory audits, and onsite recovery across distributed locations, with 5–10% business travel.

Provides Tier II technical support for escalated endpoint, Microsoft 365, identity, networking, security, and dealership application issues. Administers delegated IT platforms, investigates root causes, supports onboarding and access changes, coaches Tier I staff, maintains documentation, and recommends corrective actions. The role also supports equipment deployments, store openings, vendor coordination, incident recovery, and distributed retail connectivity. Requires 5%–10% business travel, occasional onsite work, and possible after-hours support.

AutoSavvy is accepting applications for general opportunities. Applicants will be reviewed by HR recruiting staff and hiring managers for potential role placement.