Answers customer calls, makes collection calls, schedules free estimates, updates customer records, follows up on issues, and supports other departments. The coordinator communicates with customers to ensure satisfaction and delivers a positive service experience. No prior experience is required, as training is provided on-site. Candidates need strong telephone, interpersonal, organizational, accuracy, and computer skills, plus a high school diploma or equivalent and the ability to pass background and drug screening.

Meet homeowners and business owners at scheduled appointments and self-generated leads to diagnose pest, termite, and home issues. Develop proposals, explain solutions, close sales, cross-sell services, and maintain customer relationships. Coordinate with technicians to support treatment execution, generate leads through outreach and community events, and stay informed on products, methods, and regulations. The role requires physical access to crawlspaces and ladders, independent work, and occasional overtime.