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Leads strategic direction, client relationships, revenue growth, operational performance, budgeting, financial reporting, associate management, and portfolio expansion for complex multifamily property management accounts. Partners with clients and internal teams on planning, problem resolution, RFPs, product utilization, market analysis, and special projects. Requires extensive third-party multifamily property management, senior leadership, client development, and Yardi Voyager experience.

Leads strategic direction, operational performance, client relationships, revenue growth, and financial management for a complex multifamily property portfolio. Oversees associate recruiting, development, and performance management; manages budgets, P&L statements, reporting, pricing analysis, and client communications. Provides property management expertise, supports RFP and RFI responses, drives product utilization, and executes short- and long-term business plans to maximize portfolio and client results.

Leads operations across large multifamily property-management regions, overseeing regional and property teams, budgets, business planning, client relationships, growth strategy, KPIs, talent development, and escalated issue resolution. The role drives revenue growth, manages client reviews and RFP responses, supports new business development, advises clients on products and services, and collaborates with corporate leadership. Regular property and office visits are required, with travel up to 50%, including overnight travel.

Leads Avenue5’s technology vision, enterprise systems strategy, platform roadmap, AI and emerging technology initiatives. Oversees five technology teams, develops senior leaders, manages budgets and supplier relationships, governs enterprise architecture, and evaluates build-versus-buy decisions. Translates technology capabilities into business value for clients, residents, and associates through presentations, case studies, and thought leadership. Requires extensive technology leadership, enterprise CRM governance, strategic planning, executive communication, and cross-functional collaboration. Travel is approximately 5%.

Owns scheduling, milestones, task assignments, status reporting, intake, QA tracking, supplier coordination, and project closeout for creative service and proposal projects. Monitors deadlines, resolves risks and resource conflicts, maintains project records and timelines, coordinates reviews and approvals, manages shared inbox inquiries, and recommends process improvements. The role requires strong organization, communication, project management, and Microsoft Office skills and is based in Phoenix with 5% travel.

Manage property accounting for multiple multifamily properties, including financial analysis, bank reconciliations, journal entries, budgeting, month-end and year-end close, reporting, variance analysis, accounting controls, audits, and funding deadlines. Collaborate with property and regional managers, respond to clients, oversee profitability inquiries, and recruit and develop accounting staff. The role requires in-office work Monday through Friday, with occasional overtime, weekends, and nontraditional holidays.

Oversee accounting and financial reporting for multiple property management portfolios. Responsibilities include preparing financial statements, monitoring debt compliance, developing cash flow forecasts and financial models, managing accounts payable, ensuring reporting and policy compliance, supporting audits, and addressing technical accounting issues. The Controller also recruits, manages, and develops accounting associates while maintaining accurate, timely client reporting and adhering to internal controls.

Leads enterprise cybersecurity, physical access security, risk governance, audits, incident response, vulnerability and patch management, identity and access management, supplier security reviews, data privacy, and security awareness. Partners with IT, Legal, HR, Finance, Operations, auditors, insurers, and suppliers to maintain secure and compliant technology. Oversees security controls, remediation plans, privacy requirements, physical access systems, and incident response across nationwide offices.

Oversees operations across multiple multifamily properties, including resident satisfaction, leasing, collections, budgeting, P&L management, reporting, marketing, vendor contracts, maintenance, risk management, and emergency planning. Leads property teams through recruiting, coaching, and performance management while maintaining client and owner satisfaction. Requires regular property inspections, resolution of escalated resident issues, compliance with management agreements, and travel, including overnight stays.

Coordinates property integrations and transitions for newly acquired and existing properties. Provides onboarding, training, operational support, technology setup assistance, travel coordination, task tracking, documentation, and communication with associates, residents, suppliers, and leadership. Maintains Salesforce integration records, supports due diligence, identifies property needs, facilitates compliance and emergency planning, and helps improve integration processes. The role requires extensive travel, direct management experience, property management expertise, and familiarity with property management software.