Provides onsite entry-level helpdesk and office support, including ticket resolution, account and laptop setup, Windows and Microsoft 365 troubleshooting, device enrollment, equipment shipping, inventory tracking, vendor coordination, and documentation. The role supports remote employees, escalates infrastructure issues, protects confidential information, and maintains shared office equipment and spaces. Training is provided, and no prior professional IT experience or college degree is required.

Lead the growth of a consumer health platform from early traction to millions of paying subscribers. Own acquisition across paid, organic, social, search, influencer, affiliate, and emerging channels while optimizing onboarding, conversion, activation, retention, monetization, and lifetime value. Manage core growth metrics including CAC, LTV, retention, and conversion. Partner with product and engineering teams to deliver growth-focused improvements and run continuous experimentation.