Provides welcoming, courteous service to YMCA members, guests, and program participants. Responsibilities include answering phones, conducting membership tours and sales, registering members and programs, processing payments, entering transactions, balancing shifts, resolving concerns, issuing locker keys and towels, and maintaining member relationships. The role requires computer, phone, clerical, cash-handling, and interpersonal skills, with evening and weekend availability.

Provides courteous customer service to YMCA members, guests, and program participants at the welcome desk. Responsibilities include answering phones, conducting membership tours and sales, registering members for programs, processing payments, resolving concerns, maintaining accurate records, balancing transactions, distributing locker keys and towels, and supporting a welcoming member experience.