Coordinates cross-functional program commitments, milestones, dependencies, readiness handoffs, reporting, contractor updates, and issue resolution. Maintains accurate status visibility, assigns ownership and follow-up, escalates risks, supports consistent workflows, and helps protect reliable financial-coaching service delivery for military members and families. The role operates without people-management, budget, scope, or strategic authority.

Delivers virtual and in-person financial wellness presentations on budgeting, credit, debt, retirement, and investments. Engages audiences to drive coaching-session bookings and other measurable next steps, represents MSA at client events, tracks conversion and satisfaction metrics, collaborates on content improvements, and stays current on financial wellness trends. The role includes mentorship and a growth path to Financial Wellness Specialist.