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Handles customer inquiries, quotations, orders, product purchasing, and inside sales while supporting outside sales teams. Builds customer relationships, identifies sales opportunities, cross-sells products, resolves complaints, maintains transaction records, and provides product and pricing information. The role also requires inventory familiarity, product learning, occasional after-hours support, and physical activity in office, warehouse, and customer service environments.

Inside Sales Representative responsible for assisting customers, processing inquiries and orders, preparing quotes, supporting outside sales, purchasing products, and closing sales opportunities. The role also involves cross-selling, maintaining product knowledge, resolving customer concerns, monitoring competitor activity, and maintaining accurate transaction records. This position requires customer service and communication skills, basic computer proficiency, inventory awareness, and the ability to work across office, warehouse, and customer service environments.

Develop 3D models and engineering drawings for bulk material handling systems using Revit, Tekla, and AutoCAD. Model conveyors, chutes, equipment, structural steel, platforms, and supporting structures; review vendor information; coordinate models; identify constructability issues; and occasionally collect field measurements at job sites.

Supports inside and outside sales by assisting customers, processing orders and quotations, providing product information, closing sales opportunities, purchasing products, and maintaining accurate transaction records. The role also handles customer concerns, promotes products and inventory, develops customer relationships, and collaborates with branch and sales teams. Physical duties include stocking, retrieving, and loading products weighing up to 70 pounds.

The Account Manager/Outside Sales Representative grows sales and profitability through inside and outside sales, customer relationship management, prospecting, quoting, negotiations, product presentations, cross-selling, and technical product support. The role manages an assigned territory, researches market and competitive activity, visits job sites, monitors customer credit, supports inventory activities, and maintains product and industry knowledge.

Participates in a six-month sales and service management training program covering industrial products, sales techniques, territory management, cold calling, presentations, sales planning, and value proposition communication. Trainees receive hands-on technical and commercial training before full-time placement as account managers in various locations.

Supports branch leadership across operations, profitability, sales growth, customer satisfaction, credit policy, supplier relationships, reporting, and business planning. Analyzes market and operational data, develops forecasts and value-added programs, manages distribution accounts, improves margins, and helps achieve revenue and market-share goals. Requires product and applications knowledge, leadership, communication, negotiation, analytical, project management, and financial performance skills.

The Account Manager/Outside Sales Representative grows sales and profitability within an assigned territory through customer development, prospecting, quoting, negotiations, cross-selling, and technical product support. Responsibilities include maintaining customer relationships, conducting sales presentations, researching market and competitive information, monitoring credit status, visiting job sites, preparing quotations, and coordinating with distribution teams. The role requires product expertise, strong communication and negotiation skills, blueprint-reading ability, business math, computer proficiency, and a valid driver’s license.

Supports branch leadership by managing operations, profitability, sales growth, customer satisfaction, credit policy coordination, supplier relationships, forecasting, reporting, and value-added programs. The role monitors market conditions, manages distribution accounts, analyzes business trends, improves margins, and helps achieve revenue and market-share objectives. It requires product knowledge, leadership, financial and P&L management experience, strong communication, organizational, analytical, and project-management skills.

Provides inside and counter sales support for industrial products by handling customer inquiries, quotes, orders, purchasing, product information, and follow-up. Identifies prospects, closes sales, and increases order value through cross-selling and upselling. Handles complaints, returns, and after-hours support while maintaining product and competitive knowledge. The role requires strong customer service, phone communication, sales skills, attention to detail, inventory awareness, and the ability to lift and transport products weighing up to 70 pounds.