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Lead the group’s HR function as the sole People Manager, setting strategy and managing the complete employee lifecycle. Responsibilities include recruitment, onboarding, employee relations, absence and performance management, policies, payroll inputs, reporting, compliance with UK employment law, HR systems and AI tool implementation, supplier management, organisational change, training, wellbeing and offboarding. The role advises leadership and the Board while maintaining accurate, GDPR-compliant HR records.

Supports the CEO and Chief of Staff by managing governance, board materials, meeting records, executive actions, strategic projects, stakeholder communications, commercial and finance support, confidential correspondence, and executive priorities. The role drives accountability across the business, coordinates leadership initiatives, supports company secretarial duties, and promotes AI and technology efficiency within the Executive Office.

Build and maintain relationships with serviced-office brokers across London, generate and manage sales opportunities, advise prospective clients on workspace solutions, represent the company at events, and achieve commercial targets. The role emphasizes consultative selling, networking, proactive relationship development, and supporting portfolio growth across existing and future locations.

Lead the central sales team, coach two Sales Administrators, manage broker and agent relationships, and drive occupancy across Blue Gem’s London workspace portfolio. Own lead-to-viewing conversion, direct-lead growth, sales strategy, CRM data, performance reporting, and continuous process improvement. The role partners with field sales and other teams to strengthen broker relationships, deliver campaigns and events, and achieve commercial targets.

Lead Blue Gem’s sales team and commercial activity across its London flexible workspace portfolio. Responsibilities include coaching Sales Administrators, managing broker relationships, improving lead-to-viewing conversion, developing sales strategies, supporting events and campaigns, owning CRM data, reporting performance, and driving continuous process improvement to maintain and increase occupancy.