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Drive corporate and MICE revenue for Preferred Hotels & Resorts properties across South America. Manage and expand corporate accounts, develop strategic sales plans, generate group business, build relationships with travel agencies and corporate buyers, support member hotels with sales and RFP processes, maintain CRM records, conduct market development, and represent the brand at trade shows and industry events. Fluency in Portuguese, English, and Spanish is required.

Leads global digital content operations across websites, mobile apps, and B2B portals. Manages content intake, governance, quality control, CMS and DAM publishing, localization, taxonomy, workflows, SLAs, and contributor relationships. Oversees two Content Specialists, coordinates with creative, product, marketing, agencies, and hotels, and uses performance metrics to improve content quality, efficiency, discoverability, and delivery timelines.

Drive contracted group room revenue from the DACH region by identifying and distributing leads, developing new business, managing strategic accounts, organizing client events, and advising hotel partners. Build relationships with corporate, incentive, and third-party planner clients; maintain account plans and CRM records; use client insights to improve proposals and conversions; and collaborate with sales, marketing, regional, and hotel teams across the global portfolio.

Process domestic and international payroll, prepare payroll reports and journal entries, reconcile payroll and liability accounts, administer deductions and tax codes, support audits and compliance, resolve employee payroll inquiries, and improve payroll controls and processes.

Leads the digital product strategy and delivery for PTG’s consumer websites and mobile app. Owns roadmap, backlog, product discovery, booking, account, loyalty, offers, and redemption experiences. Partners with engineering, UX, marketing, content, CRM, and loyalty teams to deliver accessible, personalized, high-converting experiences. Establishes KPIs, oversees experimentation and analytics, manages release governance, coordinates B2B product priorities, and coaches a B2B Product Owner.

Administers and optimizes loyalty platforms, including configuration, offers, promotions, integrations, monitoring, troubleshooting, testing, and partner onboarding. Supports points tracking, rewards fulfillment, system enhancements, and issue resolution while collaborating with IT, data, marketing, hotels, vendors, and member services. Ensures reliable platform performance, accurate member experiences, and effective communication around updates and disruptions.

Lead hotel member relationships, retention, profitability, and commercial coordination across Southern Europe. Serve as the primary contact for member hotels, manage partnership reviews and renewals, coordinate revenue, sales, marketing, distribution, and accounting support, oversee regional accounts receivable, provide reporting, and support hotel development opportunities through market insight and relationship building.

Leads AI and data product strategy across luxury hotel digital experiences. Owns GEO, CDP, commercial data products, AI assistants, automation, vendor relationships, governance, and personalization initiatives. Partners with IT, engineering, data, marketing, and AI teams to develop roadmaps, improve discoverability, increase conversion, support loyalty engagement, and deliver operational efficiencies through conversational AI, data activation, and customer-focused automation.