Leads IT strategy, infrastructure, systems, service delivery, staff, budgets, vendors, compliance, and business continuity for a university shared-services organization. Oversees LANs, computers, POS systems, business applications, security systems, and integrated building technologies. Partners with Facilities and campus stakeholders on capital projects, construction, technology standards, support processes, and operational improvements. Ensures PCI compliance, asset management, disaster recovery, documentation, customer support, and cross-departmental project execution.

Provides front-desk customer support for a university wellness center by welcoming members, explaining programs, assisting with registration, promoting wellness services, answering questions, managing calendars and email, and supporting office tasks, events, and center opening and closing. The role requires strong customer service, communication, leadership, and cultural competency skills, along with flexible availability for at least 8 hours weekly.