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Supports legal processing of child welfare permanency cases by coordinating with DFPS, courts, attorneys, law enforcement, CASA, and community partners. Provides policy and legal-process guidance, monitors required documentation and statutory tasks, prepares compliance reports, improves data accuracy, and participates in hearings, mediations, and case staffings. The role also supports quality improvement, professional development, documentation, and regulatory compliance.

Supports employee relations, performance and disciplinary matters, employment-law compliance, payroll workflows, benefits, leave administration, workers’ compensation, unemployment claims and hearings. Maintains HRIS records and employee files, supports audits and surveys, advises leaders, delivers HR training, and coordinates compliance activities. The role requires regular travel to program locations and occasional national travel.

Leads the organization-wide training function, including curriculum design, instructional delivery, leadership development, succession planning, compliance training, LMS administration, quality evaluation, and training logistics. Supervises training staff, manages department resources and budgets, coordinates with organizational leaders, tracks training completion and effectiveness, and ensures regulatory and accreditation requirements are met.

Supports employee learning programs by developing and updating instructor-led, eLearning, and blended training. Facilitates classes, maintains LMS content and training records, schedules courses, tracks completions, prepares compliance reports, and collaborates with subject matter experts and LMS administrators. Ensures curriculum meets licensing, accreditation, contractual, and regulatory standards while incorporating adult learning principles and organizational policies.