Identifies technical problems, deploys IT solutions, designs and manages computer-based systems, supports software and hardware, analyzes user technology needs, and oversees IT teams and projects. The role requires knowledge of networks, security, telecommunications, databases, storage, coding languages, and AI implementation, along with strong analytical, organizational, and bilingual communication skills.

Assists the operations manager with daily business management, supporting financial, inventory, and human resources activities. Responsibilities vary based on business needs and may include coordinating operational processes, maintaining inventory information, assisting with financial tasks, and supporting HR-related administration.