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The Project Manager builds and manages project schedules, coordinates stakeholders and resources, oversees project scope and implementation, manages risks and dependencies, develops project documentation and SOPs, supports Agile software development, prepares budgets, and drives training and post-implementation optimization. The role requires strong communication, accountability, problem-solving, PMP certification, and occasional travel to offices in Canada, the United States, or Mexico.

Coordinates import air and ocean shipments, customs documentation, clearance advances, freight delivery, tracing, proof of delivery, billing, profit determination, and customer service. Works with freight forwarders and supports department process development and maintenance while ensuring entries comply with US Federal Code of Regulations.

Provides remote and onsite IT support by handling helpdesk requests, maintaining Windows systems, configuring hardware and software, troubleshooting networks, deploying updates, and supporting Microsoft and cloud environments. Follows ITIL/ITSM practices for incident and problem management, documents processes, collaborates with vendors and IT teams, delivers training, supports service availability targets, and provides occasional after-hours on-call coverage.

Administer and support network infrastructure, including LAN, WAN, VLAN, VPN, firewalls, and hybrid cloud connectivity. Support Windows Server, Active Directory, virtualization, Microsoft 365, Azure, SQL Server, backups, and disaster recovery. Troubleshoot infrastructure issues, maintain documentation, provide escalation support, and collaborate on technology upgrades and rollouts. The role is remote-capable for nonlocal applicants and may require occasional travel to offices in Canada, the United States, or Mexico.

Leads Buckland’s U.S. customs compliance and consulting function, driving regulatory monitoring, process improvement, automation, client advisory services, technical publications, seminars, business development, and complex consulting engagements. Manages more than 20 employees, including hiring, performance evaluation, scheduling, training, and workload oversight. Partners with senior management, operations, and IT to address compliance issues, improve applications, and develop compliant account procedures and services.

Coordinates air and ocean import shipments, customs documentation, clearance advances, freight delivery, entry and entry-summary preparation, shipment tracing, proof-of-delivery collection, forwarder communication, billing, profit determination, and process maintenance. Provides customer service and ensures shipments comply with applicable US Federal Code of Regulations.

Oversee general ledger, accounts payable and receivable, reconciliations, journal entries, month-end and year-end close, financial reporting, budgeting, tax filings, collections, intercompany transactions, and audit preparation. The role requires advanced knowledge of Mexican tax regulations, Mexican GAAP, IFRS, and leadership experience, along with a certified public accountant credential.

Supports the Finance department by processing bank deposits and customer payments, posting and reconciling cash receipts, obtaining remittance details, maintaining records, preparing cash forecasts and reports, responding to client inquiries, assisting with CARM payment processes, and filing documentation. The role requires accounting or finance education, at least one year of accounts receivable or junior finance experience, Microsoft Office proficiency, and strong communication and problem-solving skills.

Manages strategic national accounts, serving as the primary client contact and coordinating internal teams to deliver customer satisfaction and growth. Responsibilities include relationship management, account expansion, client advocacy, RFQ/RFI/RFP participation, project coordination, site visits, contract negotiation, satisfaction reporting, process improvement, and CRM automation. The role requires extensive customs brokerage and national account management experience, strong communication skills, advanced Microsoft Office knowledge, and occasional travel across Canada, the United States, and Mexico.

Coordinates air and ocean import shipments, customs documentation, clearance advances, freight delivery, shipment tracking, proof of delivery, billing, and profit determination. Works with freight forwarders and ensures entries comply with U.S. federal regulations. Maintains department processes while providing customer service and resolving shipment issues. Requires attention to detail, communication, multitasking, and problem-solving skills.