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Provide remote email, chat, and phone support to US and Canadian business owners using an AI receptionist product. Help customers with setup, call forwarding, notifications, and account settings; troubleshoot issues, escalate reproducible problems to engineering, maintain clear communication, and improve help content based on recurring questions.

Support customers by email, chat, and phone from onboarding through ongoing product use. Troubleshoot call forwarding, notifications, and account settings; provide clear diagnostic guidance; escalate reproducible issues with useful context; keep customers informed; and improve help articles and support processes based on recurring questions.

Generate qualified B2B sales opportunities in New Zealand through outbound calls, emails, and follow-ups. Research target businesses, identify missed-call problems, qualify buying processes and timing, conduct product demonstrations, and collaborate with account managers. Maintain accurate CRM records, test messaging, improve pipeline quality, and support the local market launch while following consent and opt-out practices.

Own a B2B SaaS customer portfolio from onboarding through renewal and expansion. Build success plans, monitor activation and product usage, manage renewal risks, develop expansion opportunities, forecast accurately, and communicate customer needs to product and engineering. The role also supports Jodie AI’s New Zealand launch by developing local customer relationships, improving onboarding and support, and helping business owners adopt an AI receptionist solution.

Conduct outbound B2B prospecting through calls, emails, and follow-ups; research target businesses, qualify needs and buying processes, deliver product demonstrations, and collaborate with account managers to advance opportunities. Maintain accurate CRM records, test messaging, build qualified pipeline, and support onboarding and customer coverage for Australian businesses during Sydney business hours.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor activation and product usage, identify account risks, manage recovery plans, forecast renewals, and grow accounts through additional locations, workflows, and integrations. Translate customer needs into product and engineering feedback while maintaining strong relationships with Australian business owners and supporting coverage aligned with Sydney business hours.

Research target businesses, conduct outbound calls and emails, qualify prospects, run product demonstrations, and book qualified sales opportunities. Maintain accurate CRM records, test messaging, follow up consistently, and collaborate with account managers and the London team. The role serves US and Canadian businesses remotely, requires clear communication and disciplined prospecting, and focuses on building repeatable qualified pipeline for Jodie AI’s receptionist and phone-answering service.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Research target businesses and conduct outbound calls, emails, and follow-ups to identify qualified opportunities. Qualify customer needs, buying processes, and timing; demonstrate the AI receptionist product; and partner with account managers to advance suitable opportunities. Maintain accurate CRM records, test messaging, and build a repeatable pipeline. The role is office-based in London, full-time, and focused on B2B sales to businesses that may benefit from AI phone answering services.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor product usage and call quality, identify churn risks, manage recovery plans, grow accounts, forecast renewals, and communicate customer needs to product and engineering teams. The role is office-based in London and focuses on retaining and expanding recurring-revenue accounts.