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Supports the Program Director by coordinating office operations, maintaining records and inventory, processing check requests and billing, tracking payroll, preparing reports, managing mail, and documenting meetings. The role requires strong administrative, communication, organizational, computer, and interpersonal skills, along with experience supporting individuals with substance use or mental health issues and bilingual Spanish-English proficiency.

Oversee shelter operations, directly supervise shift supervisors, coordinate maintenance and security vendors, ensure regulatory compliance, manage reports and inspections, track supplies and work orders, conduct investigations, maintain vehicle schedules, and support client services and crisis intervention. The role also manages staff training, schedules, performance documentation, corrective actions, operational audits, and communication with internal departments and community partners.

Directs shelter operations by supervising shift staff, coordinating maintenance and security vendors, ensuring client access to essential services, maintaining compliance, completing inspections and audits, managing reports and investigations, overseeing schedules and attendance, and supporting crisis intervention. The role also manages supplies, work orders, vehicle schedules and inspections, staff training, corrective action plans, and operational documentation.

Directs the Recovery Works program serving individuals in behavioral health or substance use recovery. Responsibilities include leading daily operations, supervising a nine-member multidisciplinary team, managing treatment and employer partnerships, tracking enrollment and employment milestones in Salesforce, overseeing budget and expenditures, ensuring trauma-informed service delivery, and completing funder reporting. The role requires progressive leadership experience, performance-based contract management, fiscal oversight, and expertise in recovery-oriented services.

Oversees daily operations, supervises shift supervisors and staff, coordinates contracted maintenance and security, manages facility records and inspections, tracks vendors and work orders, ensures regulatory compliance, handles incident investigations and crisis intervention, manages client supplies and services, and oversees vehicle scheduling and maintenance.