Manages companywide HR programs, benefits administration, performance reviews, retention strategies, HR metrics, compliance practices, and HR systems. Coordinates projects and resources across multiple locations, analyzes workforce trends, improves workflows and service delivery, and partners with HR leadership and business managers on training, employee relations, and organizational initiatives.

Manages overall warehouse performance, including employee leadership, operational planning, labor forecasting, inventory and shipping processes, safety, quality, customer service, audits, and continuous improvement. Develops warehouse layouts, workflows, equipment utilization, and operating procedures while resolving issues and meeting financial and productivity objectives. Leads a hands-on team and may travel to company and customer locations.