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The Business Development Manager acquires new industrial customers, especially metal fabrication businesses, through consultative B2B sales. Responsibilities include prospecting, territory planning, stakeholder mapping, negotiating and closing agreements, pipeline and CRM management, competitive research, and transitioning newly acquired accounts to sales leaders. The role requires frequent regional travel, customer-site visits, and collaboration with operations and sales specialists.

Drives profitable new-business growth within an assigned territory by generating leads, engaging executives, qualifying opportunities, negotiating agreements, and closing high-value B2B sales. The manager connects customer priorities to Airgas solutions, coordinates technical specialists, monitors market conditions, and oversees onboarding until accounts transition to Account Managers. The role requires extensive field prospecting, frequent customer visits, resilience, and knowledge of industrial gases, welding, safety supplies, or manufacturing.

Designs and supports nitrogen pumping and vaporizer equipment, including P&IDs, specifications, HMI/PLC upgrades, telemetry, maintenance standards, and procurement controls. Develops capital project scopes, budgets, schedules, lease-buy analyses, cost-reduction initiatives, and equipment specifications. Tracks asset performance and presents metrics to leadership. Supports safety and compliance activities including Management of Change, PSSRs, PHAs, HAZOPs, SOPs, regulatory training, and Industrial Management System action-item closure.

Supports commercial account managers by implementing and monitoring pricing guidelines, preparing profitability reports, auditing customer pricing data, coordinating contractual price increases, and submitting pricing maintenance requests. The role also documents customer price adjustments, maintains pricing processes, promotes best practices, and collaborates cross-functionally to ensure accurate and timely execution.

Manage key customer accounts, handle complex inventory orders, resolve account inquiries, and support long-term customer relationships through phone-based inside sales. Collaborate with branch and internal teams, provide backup counter support, assist walk-in customers, organize the showroom, complete cylinder exchanges, and obtain forklift certification.

Maintains Salesforce data integrity, manages support requests and data loads, builds Salesforce, Tableau, and Power BI reports, analyzes revenue and sales trends, supports migrations and integrations, documents data standards, and provides actionable insights and dashboard training to revenue, executive, sales, marketing, and customer support teams.

Manages strategic B2B customer accounts, focusing on retention, churn prevention, issue resolution, account health, profitability, and customer experience. Analyzes purchasing, pricing, margins, and service trends; coordinates with sales, production, distribution, and operations; supports sales growth; maintains account data; and drives process improvements. The role requires customer advocacy, cross-functional collaboration, ERP and CRM expertise, financial analysis, and approximately 20% regional travel.

Manages and grows an assigned territory by nurturing existing industrial and business accounts, identifying new opportunities, and developing customer partnerships. Responsibilities include conducting business reviews, engaging stakeholders, creating account plans, coordinating partnership information, maintaining margins, learning product and competitive offerings, and integrating Airgas product lines. The role requires professional sales experience, customer-site travel, reliable transportation, and a valid driver’s license.

Manages and grows existing Airgas customer accounts within an assigned territory. Develops sales plans, qualifies leads, builds consultative customer relationships, prepares proposals, manages pricing and credit terms, monitors competition, and partners with internal teams to achieve profitable growth and retention. The role also manages accounts receivable, promotes vendor-managed inventory services, submits sales reports, and travels locally to customer sites with minimal overnight travel.

Generates new business by researching prospects, developing leads, presenting tailored product solutions, building customer relationships, preparing proposals and contracts, and coordinating internal resources for successful account transitions. The role focuses on industrial, medical, and commercial customers, requiring strong presentation, negotiation, communication, organization, and customer relationship skills. A bachelor’s degree or equivalent experience, valid driver’s license, personal vehicle, and insurance are required; four-plus years of relevant growth experience is preferred.