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Coordinates break/fix service calls from intake through resolution. Responsibilities include assessing and prioritizing requests, dispatching technicians, preparing estimates and proposals, maintaining service records, tracking progress, communicating updates, providing technical support, and resolving customer complaints and escalations.

Drives sales of integrated solutions across Arkansas by developing territory plans, engaging end users and contractors, building customer relationships, attending industry events, identifying opportunities, and coordinating with internal teams to support project execution and customer satisfaction.

Builds new business and manages key accounts through prospecting, strategic selling, proposals, presentations, and relationship development. The Account Executive tracks leads, forecasts sales, develops regional account strategies, coordinates with project management, and ensures customer satisfaction. Responsibilities also include networking, maintaining prospect databases, monitoring market trends and sales metrics, preparing contracts, and addressing customer inquiries and complaints.

Coordinates break/fix service calls from intake through resolution, including prioritizing requests, dispatching technicians, preparing estimates and proposals, tracking progress, maintaining records, providing technical support, updating customers, and resolving complaints. Requires strong communication, organization, multitasking, technical aptitude, and flexibility for evening and weekend work.

Manages and grows an assigned portfolio of existing client accounts through relationship building, consultative selling, expansion opportunities, retention efforts, forecasting, and account planning. Maintains CRM data, tracks revenue and profitability, coordinates with internal delivery teams, resolves escalated client issues, conducts market research, and meets retention, expansion, revenue, and gross profit targets.