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Supervises document production operations and staff for a legal services department. Manages request intake, workflow, staffing, quality assurance, client relationships, reporting, performance management, recruitment, training, and process improvements. Produces complex legal and business documents, including transcriptions, presentations, tables, graphs, indexes, and mail merges. Develops templates, macros, and training materials while ensuring consistent service across shifts.

Supervises document production operations and staff, manages workflow intake, quality, staffing, client relationships, reporting, training, and performance management. Produces and reviews complex legal documents, presentations, tables, graphics, and transcriptions while ensuring accuracy and service standards. Develops templates, macros, style sheets, and process improvements, coordinates coverage across shifts, and supports recruitment and staff development.

Oversees national treasury, trust accounting, and accounts payable operations for a law firm. Responsibilities include cash flow management, banking relationships, liquidity, forecasting, debt management, trust account compliance and reconciliation, accounts payable supervision, financial controls, reporting, process automation, and team leadership. The role also manages banking platforms, corporate credit cards, Concur expense administration, and collaboration with auditors, regulators, lawyers, and firm leadership.

Provides firm-wide legal document production support in English and French. Responsibilities include creating, formatting, proofreading, editing, comparing, indexing, and quality-checking documents; managing support requests; using Microsoft applications; tracking issues; meeting deadlines; coordinating workloads; and assisting or mentoring team members. The role requires independent judgment, strong attention to detail, advanced word-processing skills, and flexibility for evening, overnight, weekend, and statutory holiday shifts.

Provides comprehensive administrative and legal support to tax lawyers, including preparing and proofreading documents, managing files and calendars, coordinating client and lawyer activities, processing expenses, handling communications, and supporting client matter openings and closings. The role requires strong organizational, document production, PowerPoint, confidentiality, and multitasking skills in a hybrid law-firm environment.

Provides firm-wide document production and support, including creating, formatting, proofreading, scanning, transcription, version comparison, indexing, mail merges, and presentation editing. Manages document-support requests, prioritizes workloads, tracks issues, resolves escalations, and maintains knowledge resources. The role requires advanced Microsoft Office skills, strong proofreading and problem-solving abilities, independent judgment, fast typing, and English-French bilingualism. All shifts are fully remote, with weekday evening and weekend overnight options.

Prepares and reviews prebills, invoices, reports, and e-billing submissions for legal clients. Monitors work in progress, billing milestones, alternate fee arrangements, receivables, and collections inquiries. Coordinates with lawyers, paralegals, finance, and e-billing teams, resolves rejected invoices, maintains billing records, and ensures compliance with client guidelines. Requires fluent written and spoken French and English, strong organization, attention to detail, and the ability to manage deadlines during peak billing periods.

Supervises document services operations, including request intake, workflow prioritization, quality control, reporting, staffing, client liaison duties, and complex document production. Leads, coaches, trains, and evaluates staff; supports hiring and performance management; develops procedures, templates, macros, and training materials; and ensures consistent service delivery across shifts. The role also performs document production tasks such as transcription, formatting, indexing, cross-referencing, mail merges, scanning, and presentation support.

Designs scalable enterprise application architectures, solution blueprints, technology roadmaps, and AI-enabled capabilities. Provides technical leadership across application portfolios, evaluates Microsoft cloud and enterprise technologies, supports development and DevOps practices, leads architecture governance, manages security and scalability risks, and translates business requirements into technical designs. The role also includes documentation, stakeholder collaboration, mentoring, and responsible AI adoption.

Manage end-to-end eDiscovery projects, including legal holds, custodian interviews, data collection, budgets, timelines, documentation, quality control, and status reporting. Coordinate lawyers, clients, analysts, paralegals, contract lawyers, and review teams. Advise on eDiscovery technologies, prepare project plans and estimates, oversee workflows, resolve challenges, and ensure projects meet approved deadlines and budgets. Bilingual English and French communication is required.