Provides first-line IT support for employees by troubleshooting hardware, software, Windows workstations, user accounts, permissions, and business applications. Manages endpoint enrollment, imaging, and deployment through Intune and Autopilot; triages Jira Service Desk tickets; escalates issues; and supports Microsoft 365, hybrid Active Directory, Entra ID, and endpoint security tools. The role is hybrid, includes Minneapolis office support three days weekly, an every-three-week on-call rotation, and occasional travel to other offices.

Chief Revenue Officer responsible for leading Berwyn’s sales, marketing, and go-to-market strategy. The role owns end-to-end revenue growth, including sales execution, pipeline forecasting, pricing, enterprise contracting, market expansion, sales team development, incentive structures, and performance reporting. The CRO will collaborate with operations, technology, finance, legal, client success, and marketing teams while reporting revenue performance to executive leadership and the board.