Top Tech Jobs & Startup Jobs

Build and scale Nexcess’s Managed Cloud partner program from the ground up. Recruit and onboard resellers, MSPs, VARs, agencies, and referral partners; establish program structures, processes, enablement, and commercial models; develop partner-sourced pipeline and revenue; support co-selling; monitor performance; and collaborate with Sales, Marketing, Product, Finance, Legal, and Support. This hands-on individual contributor role owns the full partner lifecycle and requires independent execution, strong channel expertise, and approximately 10–20% travel.

Lead the transformation of fragmented implementation and migration teams into a unified, scalable organization. Own the post-sale journey through customer go-live, establish standardized methodologies and metrics, select operational tooling, improve time-to-value, and determine human-led versus self-service delivery. Partner across Sales, Product, Engineering, Customer Success, and Support to reduce implementation costs, improve outcomes, and potentially develop implementation capabilities into a professional services revenue stream.

Leads product messaging, positioning, and go-to-market strategy for a Performance Cloud portfolio. Translates complex infrastructure capabilities into business value, develops sales enablement and competitive materials, supports launches, research, pricing, and customer advocacy, and partners with Product, Sales, and executive leadership. Manages and mentors a Product Marketing team, establishes scalable processes, and drives commercial growth, market differentiation, and organizational alignment.

Leads the transformation of fragmented implementation and migration teams into a unified organization serving three business units. Owns post-sale delivery through go-live, establishes standardized methodologies, metrics, tooling, staffing, and operating models, and improves time-to-value and customer outcomes. Partners across Sales, Product, Engineering, Customer Success, and Support to manage delivery risk, automate implementation, and determine self-service versus human-led delivery. Develops the potential professional services revenue model.

Owns the end-to-end relationship for an assigned portfolio of digital cloud customers. Responsibilities include proactive check-ins, QBRs, issue coordination with technical teams, customer communication, account documentation, roadmap discussions, retention, upselling, cross-selling, and annual-contract conversion. The role is accountable for reducing churn and improving net revenue retention while serving as the primary customer contact and coordinating Account Executives, Solutions Architects, and support teams.

Leads Nexcess’s North American sales strategy, revenue growth, new-logo pipeline, forecasting, channel partnerships, and market expansion. Manages, coaches, and scales the existing sales organization while supporting complex enterprise deals and strengthening sales processes. Partners with global leadership, marketing, technical teams, and solution architects to improve customer outcomes and expand market share across technology-focused verticals.

Provide in-house legal counsel across commercial contracts, corporate governance, employment, privacy, compliance, risk, and regulatory matters. Draft and negotiate agreements, maintain templates and policies, support litigation, M&A, corporate approvals, and statutory filings, and manage external counsel. Advise senior leadership and cross-functional teams across US, UK, EU, and other jurisdictions, with emphasis on GDPR, AI, data privacy, employment law, and practical business solutions.

Administer and maintain network equipment across multiple data centers, troubleshoot LAN/WAN infrastructure, support internal and external clients, and contribute to network development, site connectivity, equipment implementation, and automation projects.

Leads a digital cloud client cohort as a business owner, accountable for revenue, churn, expansion, retention, and NRR. Builds go-to-market strategy, directs cross-functional sales, success, and technical teams, manages key customer relationships, improves proactive account management, and represents customer needs in product and marketing planning. The role also involves hiring, coaching, performance reporting, pipeline and account-health reviews, and driving annual contract growth.

Leads strategy, roadmap, prioritization, development, and performance for fundraising and donation products serving nonprofits and mission-driven organizations. Owns donor experiences, online payments, recurring giving, product metrics, commercial outcomes, and client discovery. Partners cross-functionally with Engineering, Design, Marketing, Sales, Security, Legal, Finance, and external payment and technology providers. Requires strong product management expertise, transactional digital product experience, nonprofit understanding, and knowledge of payment, privacy, security, and accessibility considerations.