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Provides bilingual Spanish-English customer support for trailer parts, including parts identification, technical guidance, quotes, order processing, order follow-up, returns, warranties, and issue resolution. Maintains customer records, supports OEM and distributor accounts, and identifies upselling opportunities. Requires onsite work at the Plant City branch, strong mechanical aptitude, familiarity with trailer components, and proficiency with ERP, CRM, and Microsoft Office systems.

Owns the commercial success and long-term performance of an assigned product portfolio. Develops portfolio, pricing, channel, lifecycle, and commercialization strategies to drive revenue, profitability, market share, and customer value. Uses customer insights, market intelligence, and competitive analysis to optimize products. Leads cross-functional initiatives with Sales, Marketing, Engineering, Operations, Supply Chain, and Finance, while managing product enhancements, launches, simplification, and end-of-life decisions.

Mechanical Engineering Interns support hands-on manufacturing projects involving continuous improvement, automation, safety, capacity utilization, equipment troubleshooting, plant layout, material handling, time and ergonomic studies, and project estimation. Interns collaborate with engineering and site teams, create technical documentation and drawings, and assist with project planning and leadership. Candidates must be enrolled in an accredited bachelor's or master's engineering program and demonstrate strong problem-solving, organization, safety, and accountability.

Leads enterprise AI strategy execution and adoption, translating strategy into a prioritized roadmap and accelerating initiatives from idea through production. Coordinates distributed AI, business, data, and technology teams; drives governance, prioritization, accountability, adoption, and measurable business impact. Establishes scalable ways of working, tracks portfolio performance, removes execution barriers, and reports progress, risks, dependencies, and value to executive leadership.

Leads finance, accounting, budgeting, forecasting, cost management, internal controls, inventory accounting, tax compliance, and operational finance for a Canadian manufacturing business unit. Partners with plant, supply chain, and corporate leadership to improve profitability, production costs, inventory accuracy, and financial reporting. Oversees accounting staff, plant controls, capital expenditures, standard costing, month-end close, variance analysis, and continuous improvement initiatives.

Coordinates enterprise CRM implementation projects, including timelines, dependencies, UAT, data migration, process mapping, stakeholder communications, training, change management, vendor coordination, and post-go-live stabilization. The role supports cross-functional collaboration among IT, Sales, Marketing, Operations, data teams, and implementation partners while tracking adoption, readiness, milestones, risks, and continuous improvement activities.

Supports the HR team with recruiting, onboarding, employer branding, communications, training, compensation initiatives, benefits communications, HR data maintenance, employee file audits, and policy updates. The intern also assists with university recruiting, job descriptions, learning materials, and general HR projects while maintaining confidentiality and compliance.

Manages plant HR programs across employee relations, recruiting, onboarding, compensation, benefits, performance management, compliance, training, HRIS administration, employee records, and workforce reporting. Advises plant leaders and supervisors, supports employee engagement and safety initiatives, administers ADP transactions, coordinates payroll inputs, and ensures compliance with employment laws and company policies. Directly supervises HR department employees.

Handles inbound customer calls, enters and follows up on orders, recommends additional products, provides technical assistance, resolves complaints, and processes warranty and return claims. Conducts scheduled outbound order calls, supports invoice payment, maintains product and promotion knowledge, communicates market information, and participates in sales meetings. Requires bilingual French-English communication, customer service skills, retail sales experience, and proficiency with Microsoft Office.

Marketing Intern supporting marketing materials, graphics, communications, presentations, promotional items, digital assets, website content, trade shows, corporate events, and other marketing initiatives. The role provides hands-on experience with Dexter’s products, customers, marketing channels, and communications programs while collaborating with the corporate marketing team.