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Provides administrative and customer service support for an affordable housing community. Responsibilities include greeting residents and visitors, handling inquiries, processing applications and leases, maintaining files and Yardi records, accepting rental payments, coordinating move-ins, communicating maintenance requests, distributing notices, and supporting compliance with Fair Housing, ADA, and property management regulations.

Oversees affordable housing community operations, resident relations, leasing, budgets, rent collection, financial reporting, compliance, vendor relationships, and staff leadership. The role manages resident services and retention programs, ensures adherence to Fair Housing and regulatory requirements, coordinates property maintenance and capital projects, addresses concerns and emergencies, and drives occupancy, revenue, and operational performance.

Assists the Community Manager with affordable housing property operations, resident relations, leasing, rent collection, bookkeeping, compliance, reporting, and staff oversight. Handles resident concerns, maintains confidential files, supports Fair Housing compliance, processes payments, monitors delinquencies, inspects units and property conditions, and oversees operations during the manager’s absence. Requires LIHTC knowledge, landlord-tenant law familiarity, customer service skills, and Yardi Voyager experience.

Oversee operations for a multifamily affordable housing portfolio of up to 10 communities. Responsibilities include budgeting, financial reporting, collections, capital projects, compliance, vendor and contractor management, resident relations, site visits, staff leadership, coaching, performance management, training, and coordination with corporate functions. The role requires frequent regional travel and expertise in multifamily and preferably affordable housing operations.

Oversee affordable housing community operations, resident relations, leasing, budgets, financial reporting, compliance, vendor relationships, staff leadership, rent collections, and occupancy goals. The Community Manager resolves resident concerns, coordinates services and events, supervises employees, manages property performance, ensures adherence to Fair Housing and other regulations, and supports capital projects and community improvement.

Develops and delivers classroom and virtual training, onboarding, mentoring, and coaching for property management employees. Maintains training materials, schedules, evaluations, and compliance programs; monitors customer service surveys and reviews; partners with regional and community leaders to improve performance, engagement, and resident service. Requires frequent regional travel and strong communication, organization, and interpersonal skills.

Oversee affordable housing community operations, resident relations, financial performance, leasing, budgets, compliance, vendor relationships, and staff leadership. The role manages resident services, rent collections, occupancy goals, reporting, regulatory adherence, capital projects, employee development, and property presentation. It requires strong communication, conflict resolution, leadership, financial management, and knowledge of LIHTC and tax credit requirements.

Assists the Community Manager with residential property operations, including resident relations, leasing, rent collection, bookkeeping, reporting, compliance, and property inspections. Handles resident concerns, delinquency procedures, deposits, files, resident events, and customer service. Supports leasing staff, maintains Fair Housing and regulatory compliance, and oversees community operations and associates during the manager’s absence.

Reviews resident and property hard files for compliance with housing laws, Fair Housing requirements, ADA, leasing agreements, safety regulations, and internal policies. Identifies discrepancies, prepares audit reports, recommends corrective actions, collaborates with property teams, supports compliance procedures, and provides guidance and training on documentation and recordkeeping.

Assists the Community Manager with property operations, resident relations, leasing, rent collection, bookkeeping, compliance, reporting, and staff oversight. Handles resident concerns, maintains files, processes payments, supports Fair Housing and landlord-tenant compliance, inspects the property, coordinates retention events, and oversees operations during the manager’s absence. Provides customer service to residents, prospective tenants, vendors, and staff while supporting affordable housing program requirements.