Advises stakeholders on fundraising systems, translates business needs into technical specifications, and designs system integrations using middleware and CRM workflows. Leads QA and UAT, root-cause analysis, service management processes, backlog governance, access administration, audit readiness, documentation, and license oversight. Collaborates across technical and non-technical teams to improve systems, processes, and adoption.

Manages and scales streaming, gaming, and creator-led community fundraising programs. Responsibilities include developing fundraising events and campaigns, cultivating creator and donor relationships, analyzing performance, improving workflows, supporting strategic growth, and collaborating across marketing, digital, technology, and donor teams. The role targets revenue growth through livestream initiatives and requires expertise in streaming platforms, creator ecosystems, fundraising systems, campaign execution, and data-driven recommendations.

Manages a portfolio of approximately 150 major donors and prospects, developing qualification, cultivation, solicitation, stewardship, and renewal strategies. Builds donor relationships, coordinates tailored proposals with MSF personnel, maintains Salesforce records, analyzes giving activity, supports regional events, and provides personalized donor communications. The role requires extensive travel and focuses on securing funding for MSF-USA’s humanitarian mission.