Provides remote and on-site technical support for corporate and retail locations. Troubleshoots computer, printer, internet, and network issues; documents cases in a ticketing system; configures and ships equipment; returns customer calls; and meets service goals. Requires strong problem-solving, communication, organization, and customer-service skills, plus the ability to lift 30 pounds and work independently.

Oversee payroll processing for more than 2,000 employees, including time and attendance data, garnishments, payroll taxes, compliance, reporting, and employee payroll support. The role requires accurate data entry, Excel proficiency, strong analytical and organizational skills, attention to detail, communication abilities, and the capacity to work independently in a fast-changing environment.