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Manage and grow B2B customer accounts, generate and close new business, and drive revenue through upselling and cross-selling. Qualify leads, prepare proposals and quotes, maintain Salesforce pipeline activity, and collaborate with Field Sales and Customer Service. The role supports Quebec customers and requires English and French bilingual proficiency, consultative selling skills, account management experience, and regular office work in Oakville.

Generates and qualifies leads, develops customer relationships, manages sales opportunities, prepares quotes and proposals, closes business, and grows existing accounts through upselling and cross-selling. The specialist maintains Salesforce pipeline data, collaborates with field sales, customer service, and operations, supports inventory-related opportunities, and participates occasionally in customer events and trade shows.

Manage and grow a B2B sales territory across Greater Toronto and Eastern Ontario. Build customer relationships, identify opportunities, recommend tailored industrial safety solutions, prepare proposals, manage pipeline activity in Salesforce, cross-sell services, attend industry events, and meet revenue and profitability goals. Requires outside sales experience, strong communication and negotiation skills, a valid driver’s licence, reliable vehicle, and regular regional travel.

Coordinate daily workflow across customer service, service administration, warehouse, and branch operations. Resolve escalations, monitor KPIs, support order entry, quotes, shipping, tenders, onboarding, coaching, process improvements, facility needs, and contractor coordination. This hands-on role requires strong organization, communication, judgment, and willingness to support varied operational priorities.

Supports recruitment, candidate communications, interview scheduling, offers, pre-employment requirements, onboarding, employee and manager HR inquiries, record maintenance, HR systems, training and compliance tracking, and HR initiatives. The role provides branch-level HR support while collaborating with Talent Acquisition, the national HR team, IT, and local leaders.