Administers employee benefits programs, including health, retirement, insurance, FMLA, leave, enrollment, compliance, payroll deductions, invoices, and vendor relationships. Maintains benefits data and files in Dayforce and other HRIS platforms, troubleshoots enrollment and file-feed issues, supports audits and testing, develops employee communications, assists with claims and inquiries, and delivers benefits training and presentations.

Provides end-user systems administration and technical support for desktop hardware, software, VDI, Citrix, peripherals, profiles, licenses, and version management. Installs, integrates, tests, and maintains systems while supporting change management, disaster recovery, backups, patching, and incident resolution. Collaborates with hospital staff, supports 24/7 operations, documents solutions, contributes to projects, and ensures compliance with security and regulatory requirements.