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Manages an assigned HVACR sales territory by planning forecasts, developing customer relationships, identifying business opportunities, presenting solutions, closing sales, and resolving customer issues. Coordinates with branch teams, tracks activities in CRM, monitors buying behavior and market trends, maintains product knowledge, and represents the company at trade shows and customer events.

Plans and manages multiple IT projects from requirements gathering through completion, including scope, timelines, budgets, resources, risks, stakeholder communications, reporting, and issue resolution. Coordinates internal teams and third-party vendors, manages software development and implementation projects, leads software discovery or selection initiatives, and conducts retrospectives. Supports Lean process improvement, documentation, and continuous adherence to departmental procedures.

Manages assigned HVAC/R accounts, develops new business, executes sales strategies, prepares forecasts, conducts customer reviews, and closes sales. Maintains customer relationships, monitors market and competitor activity, coordinates pricing and promotions, supports technical training, and collaborates with branches, vendors, marketing, and sales leadership. The role requires frequent travel to customer and store locations, CRM usage, sales presentations, and account growth planning.

Processes and applies customer payments, resolves accounts receivable discrepancies, maintains customer records, supports audits, reviews aging reports, and assists with credit, cash application, reconciliations, and collections. The role communicates account risks, responds to internal and external inquiries, follows internal controls, and performs branch-level analytics and special projects.

Leads sales and operational performance across a multi-branch region. Responsibilities include P&L management, sales planning, market-share growth, customer relationship management, branch performance oversight, employee development, succession planning, process improvement, inventory management, and accountability for regional goals. The role partners with branch and market leaders, coaches sales teams, resolves escalated customer issues, analyzes business reports, and aligns regional execution with company strategy.

Leads the centralized quality assurance function for enterprise applications spanning Dynamics 365, eCommerce, and integrated systems. Defines QA strategy, governance, test standards, automation, defect management, traceability, and release-readiness reporting. Oversees testing throughout the delivery lifecycle, coordinates blended testing with business stakeholders and partners, and supervises, mentors, and develops QA Analysts. Supports Agile delivery, risk-based testing, UAT, cutover rehearsal, go-live, and hypercare.

Supports corporate development, mergers and acquisitions, capital investments, financing, investor relations, and financial planning and analysis. Responsibilities include financial reporting, forecasting, budgeting, valuation, financial modeling, KPI dashboards, due diligence, industry analysis, and presentation preparation for executives, boards, lenders, auditors, and private equity sponsors.

Provides HVACR technical support, troubleshooting guidance, customer and employee training, NATE program development, warranty process improvement, product and sales support, and vendor relationship management. Tracks warranty and training metrics, supports field issues without performing repairs or installations, contributes to product mix decisions, and travels up to 50% regionally. Requires five or more years of HVAC field service experience, strong communication skills, analytical ability, and proficiency with Microsoft Office.

Builds and manages strategic relationships with distributors, develops tailored growth strategies, conducts market and operational assessments, facilitates planning forums, supports onboarding, identifies new distributor opportunities, and ensures compliance with distribution agreements and franchise requirements. The role advocates for distributors internally, coordinates cross-functional solutions, tracks action items, and travels approximately 50% to visit distributor partners.

Leads company-wide sales strategy, revenue growth, profitability, forecasting, budgeting, and performance management across multiple locations. Develops sales programs, processes, training, and talent strategies while supporting company-owned stores and strategic accounts. Partners with operations, logistics, marketing, and vendors to align business objectives. Maintains key customer and supplier relationships, monitors market and sales performance, and presents strategic plans to senior leadership. Frequent travel across branch territories is required.