Provides responsive client communication by phone, text, and email; supports team processes and administration; accurately records details in the CRM; and proactively resolves issues using AI tools. The role requires excellent written and spoken English, technology proficiency, a reliable remote-work setup, and availability Thursday through Monday from 9 a.m. to 6 p.m. CST.

Handles client calls, texts, and emails promptly while delivering a high-quality customer experience. Provides process and administrative support, accurately records details in CRM software, resolves issues proactively using AI tools, and maintains effective communication in a fully remote work environment.

Provide fast, professional client communication by phone, text, and email; support team processes and administration; accurately maintain CRM records; resolve issues proactively using AI tools; and deliver an excellent customer experience in a fully remote environment.