Leads daily HR operations, supervises an HR Operations Specialist, and manages complex employee relations, leave and ADA accommodations, workers’ compensation, unemployment claims, compliance, policies, job descriptions, performance reviews, and UKG data approvals. Ensures accurate records, audit-ready documentation, and adherence to federal and multi-state employment laws while providing escalated support to employees and managers.

Leads and develops a non-provider talent acquisition team while recruiting hard-to-fill dental support roles. Builds school, externship, and community partnerships; manages recruitment events and pipelines; develops hiring strategies; tracks and reports recruiting metrics; and administers the ATS, including workflows, training, and reporting. Partners with hiring managers, Marketing, HR, and Operations across multiple regions.