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Identifies and qualifies prospective clients through outbound calls, referrals, social media, email campaigns, and other lead-generation tools. Presents MCI’s outsourcing and staffing solutions, schedules meetings with executives, maintains CRM records, tracks appointments and forecasts, refines lead qualification criteria, and monitors competitors. The role requires strong communication, organization, customer service, problem-solving, negotiation, and relationship-building skills in a remote, fast-paced environment.

Make inbound and outbound customer contacts, sell and upsell products and services, resolve customer issues, process orders, manage account information, document interactions, and follow scripts and procedures. The role requires strong communication, customer service, conflict resolution, multitasking, reliability, and comfort using computer and telephone systems. Paid training and flexible scheduling are provided.

Handles inbound and outbound customer calls, resolves account concerns, processes claims, and identifies renewal and upsell opportunities. The representative educates customers on products and services, maintains accurate records, follows scripts and compliance procedures, protects customer data, escalates complex issues, and works toward first-call resolution and performance goals. The role requires strong communication, organization, problem-solving, negotiation, and computer skills in a fast-paced contact center environment.

Handle inbound and outbound customer calls, provide accurate information, resolve concerns, document call details and feedback, and meet performance and protocol requirements. The role is remote and requires professionalism, empathy, strong communication, multitasking, independent work, reliable internet, and a quiet workspace. A high school diploma is required; prior call center or customer service experience is preferred. Applicants must be at least 18 and authorized to work in the job’s country.

Conduct inbound and outbound sales calls in Spanish and English, identify customer needs, recommend products and services, and drive sales through upselling and cross-selling. Build customer relationships, maintain accurate interaction records, resolve inquiries, collaborate with internal teams, and meet individual and team sales targets. The role requires bilingual communication, CRM proficiency, strong customer service skills, and effective multitasking.

Handles inbound and outbound customer contacts, resolves support issues, processes claims, researches account information, escalates complex matters, and identifies opportunities to sell products and services. The role requires accurate documentation, adherence to scripts and privacy policies, participation in training, dependable attendance, and strong communication, problem-solving, multitasking, and customer service skills.

Handles inbound and outbound customer interactions, resolves issues, provides basic technical support, manages customer accounts, identifies sales opportunities, upgrades products and services, and escalates dissatisfaction. The role requires strong communication, problem-solving, conflict-resolution, multitasking, reliability, and customer service skills. Paid training is provided, and prior contact center experience is not required.