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Processes and verifies employment and income documentation for mortgage loan approvals. Responsibilities include entering and validating data, organizing loan documents, monitoring approval requirements, reviewing compliance information, and handling inbound and outbound calls. The role requires clear communication, computer proficiency, organization, attention to detail, and a willingness to learn in an on-site, team-oriented environment.

Provide phone and email support to mortgage clients, serving as a liaison between clients and United Wholesale Mortgage. Responsibilities include handling inbound and outbound calls, responding to emails, managing reports, assisting with sub-servicer oversight, and cross-training across servicing functions. The role requires high-volume customer service experience or mortgage industry experience, strong communication and analytical skills, Excel proficiency, multitasking ability, and full-time onsite attendance.