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Leads pricing strategy for global relocation accounts, balancing revenue growth, competitiveness, and profitability. Manages complex pricing exercises, analyzes client profitability and financial drivers, develops pricing models and structures, and provides recommendations to senior leadership. Partners with Finance, FP&A, Client Development, and Client Service teams to improve financial performance, support new business opportunities, and enhance pricing analytics.

Provides administrative support for a claims department by answering phone calls, entering and managing claims, responding to emails, distributing mail, reviewing repair invoices, handling inquiries, and allocating claim closings. Requires strong data-entry, organization, multitasking, time-management, telephone, filing, and Microsoft Office skills in a team environment.

Administer and support Windows Server, cloud, virtualization, identity, Microsoft 365, storage, backup, and enterprise infrastructure environments. Monitor performance and availability, manage provisioning, patching, upgrades, security controls, and incident resolution. Troubleshoot infrastructure issues, document procedures, support migrations and disaster recovery activities, and collaborate with network, security, and application teams. Participate in on-call and after-hours maintenance rotations.

Leads commercial business development and strategic account growth, from prospecting and complex solution sales through contract execution, implementation transition, and account expansion. Builds executive relationships, manages channel partnerships, develops recurring-revenue opportunities, oversees forecasting and pipeline activity, leads negotiations, and coordinates cross-functional teams to deliver customized commercial moving solutions and achieve revenue and margin goals.

Provides Hong Kong relocation support to corporate clients, expatriates, and families. Responsibilities include sourcing and showing residential properties, negotiating leases, managing tenancy agreements, conducting neighborhood orientations, assisting with government and household setup, and providing post-move support. The role requires strong local knowledge, communication skills, customer focus, and either a Hong Kong real estate license or relocation-related experience.

Leads global accounts payable operations across regional and shared-service teams. Oversees staff development, invoice processing, cash flow, procurement cards, vendor controls, audit compliance, SOX controls, T&E reporting, and outsourced AP performance. Drives automation, standardization, process improvements, cost reduction, and system enhancements while collaborating with Procurement, Treasury, Accounting, IT, auditors, and international stakeholders.

Coordinates international employee relocations and assignment management services, including policy counseling, immigration documentation, destination services, expenses, and departure support. Advises assignees and families throughout assignments, coordinates internal teams and suppliers, communicates with client HR contacts, manages exceptions, tracks status, resolves issues, and supports client projects.

Manage global relocation service providers and supplier relationships, including selection, negotiations, contracting, training, performance reviews, issue resolution, and cost tracking. Support client reviews, presentations, RFPs, and re-bids while developing supply chain strategies, reporting, analytics, scorecards, and process improvements. The role requires advanced Microsoft Office skills, financial analysis, negotiation, cross-cultural collaboration, and flexibility across time zones.

Manages international and domestic pricing requests, ensuring accurate and timely responses within KPI and customer expectations. Coordinates with Sales, Pre-Sales, Operations, Freight, Finance, agents, branches, and suppliers. Uses appropriate pricing templates and platforms, assists with proposal preparation and audits, maintains accurate system data, reports issues, and supports month-end reporting.

Conduct in-home and virtual consultations with prospective relocation customers, uncover needs, manage sales pipelines, close profitable business, maintain CRM records, and provide accurate handover details to operations. The role requires consultative selling, strong commercial judgment, relationship-building, organization, and travel across the Sydney region, with occasional branch visits.