Build relationships with automotive guests, guide them through vehicle selection and financing, demonstrate product features, manage leads and appointments, follow up across communication channels, and ensure compliance with customer privacy and manufacturer standards. The role emphasizes hospitality, repeat business, referrals, product knowledge, and customer-focused sales.

Build customer relationships and guide buyers through vehicle selection, demonstrations, test drives, financing options, and purchase completion. Manage dealership leads, CRM follow-up, inquiries, appointments, and self-generated opportunities. Maintain product and inventory knowledge, complete documentation accurately, collaborate with dealership departments, and deliver a professional, hospitality-driven customer experience.