Drives new SaaS business among small healthcare practices by partnering with another account executive, managing opportunities through the sales cycle, conducting consultative sales activities, maintaining pipeline data, meeting revenue targets, and coordinating customer onboarding transitions.

Provides inbound customer support through calls, emails, and chats; documents and resolves issues; escalates suspected system problems; supports customer onboarding as a product specialist; and delivers online training. The role requires strong communication, attention to detail, computer operating-system and browser knowledge, Google Workspace proficiency, empathy for healthcare customers, and the ability to manage multiple tasks independently and collaboratively.